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SkyKicksSKYKICKS

Policies

Shipping Policy

Everything you need to know about how your SkyKicks order gets to your door.

Nationwide delivery

We deliver to all major cities and outlying areas across South Africa, including Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, Bloemfontein and surrounding regions.

Order processing time

Orders are processed and dispatched within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Estimated delivery times

  • Main centres: 2–3 business days after dispatch
  • Regional areas: 3–5 business days after dispatch
  • Outlying areas: 5–7 business days after dispatch

Delivery fees

A flat delivery fee is calculated at checkout based on your location. Free delivery may apply to qualifying orders and promotions — the exact amount will always be shown before you pay.

Courier partners

We ship with trusted South African couriers including The Courier Guy and Aramex. Your parcel is fully insured while in transit.

Tracking your order

Once your order is dispatched you'll receive an email and SMS with a tracking number and a link to follow your parcel in real time. If you have any issues, contact us on WhatsApp for immediate assistance.